Last night I heard a performance in an outdoor theater. What I mean is, I actually heard it. Thanks to the magic of technology my theater experience has been transformed.
It was only last week that, after a few years of declining hearing and a recent check-in that documented new loss in the mid-range, I finally plunked down the funds and acquired hearing aids. I’ve been told my type of hearing loss is fairly common and that I’m brave for dismissing vanity and using devices. But there is more behind this decision that just being happy to hear again. I’m also hoping to help my long-term brain health. When hearing loss in middle age has been linked to dementia in later life, I’m definitely open to any potential improvement in the aural-processing department.
My hearing (or lack thereof) has been on my mind recently due to a job change. I’ve moved from having my own office–with a door that could be shut–to working in an open plan office. I sit with 3 other people in a group of work spaces around a shared table; four other people sit in a similar arrangement in the same room; three more will join in another “pod” very soon. It is a social group with lots of casual meetings and chatting amidst phone calls, keyboard clacking, and photocopier noise. I knew it would be a difficult transition for someone like me, who prefers a quiet working style. What I did not expect was my inability to participate in conversations that are layered on top of the background noise. It’s not that it’s difficult to hear people, it is just impossible to focus on their words with all of the other noise.
The daily office environment is just one problem I’ve experienced. In the last couple of weeks I have attended three presentations that, despite their similar structures, have provided very different sound environments:
- The first: a talk presented by a local art organization. Situated in an echoey room with stone walls and few attendees, in the introduction of the low-voiced speaker, it was also mentioned that no microphone would be provided. I made sure to sit near the front so there would be at least some possibility of hearing something. When the speaker faced the audience–perfect! I could hear everything that was said. When the speaker faced the screen, or when an audience member asked a question? I got maybe 25%. And when people in the audience whispered to each other during the presentation? Nothing. The room was so acoustically bad that I was unable to differentiate sounds.
- The second: a training at work, held in a large, high-ceilinged room with multiple tables that each sat 6-8 attendees. Despite having a fantastic tech setup, the presenters decided not to use microphones. Again, when they faced me I could hear everything. If they faced the other side of the room, or the screen, I’d say 25% comprehension was a stretch. When the presenter, finally with mic in hand, asked questions of the attendees but neglected to hand the mic to the person answering? Well, I don’t think anyone heard.
- The last: another talk at a local gallery. The presenter used a microphone! The room was right-sized for the audience and acoustically appropriate for the activity! Could I hear? Yes, of course, everyone heard!
The theater experience was a bonus. I had forgotten about it at the initial appointment when tasked with imagining how the hearing-aid adventure was going to work. It was only at the fitting that I thought about my regular ushering commitment. I had one play the coming weekend and two more within a couple of weeks. Having directed many audience members to the venue’s free hearing-assistance devices over the years, I remembered that a recent renovation at the theater included an induction loop system that works with T-coil devices.
I asked my audiologist about it. I was in luck. The hearing aids I selected include an option for T-coil. I was instructed to turn on the T-coil when I got to the theater (press a button, super easy) and see how it worked. Would it work for me? Would it be an improvement on the crackly headphone devices that are available at the theater? Or would I sit through yet another play missing words whenever an actor turns away, or having the device cutout if I shifted in my seat?
Good news (great news): the T-coil hearing aid is amazing. Easy. Seamless. Non-intrusive and discrete. I heard every word from the stage: beautiful, whispered, shouted, sung, gut-wrenching, gentle, or gleeful, I heard them all.
I am so grateful for an organization that seriously considers the needs of their fans. Theater has an aging audience, but hearing loss happens throughout life. How incredible to have the plays more accessible to a larger number of the attendees.
For more everyday situations, improvement doesn’t seem so impossible to accomplish. Sure, induction loop systems are great if attendees have the appropriate devices, but scheduling right-sized rooms and using microphones for large meetings are not that difficult. And luckily the hearing aids are already helping with my open office environment (although I still miss my office). Related, although it deserves a dedicated post of its own, #nomorecraptions is providing great info (and a much-needed kick in the ass) about closed captions for online videos.
Basically, if you can’t hear the sound, then you don’t get the fury, and it does indeed, signify nothing. Enable your audience to make sense of your activity. Make use of available technology.